Resetting NetID Password and Locked Account Recovery

Introduction

Introduction

If you forget your University of Wisconsin–Madison NetID password or become locked out of your account, this guide will help you securely reset your password and regain access. Ensuring quick recovery of your NetID is important for uninterrupted access to university resources and services.

Resetting Your NetID Password

Follow these steps to reset your NetID password using the university's NetID Recovery Tool:

1. Go to the NetID Recovery Tool at https://netid.wisc.edu/reset.
2. Verify your identity by answering security questions or using alternate contact methods you previously set up.
3. Create a new, strong password following the university’s password guidelines.
4. Confirm the reset and log in with your new password.

What to Do If You Continue to Experience Issues

If you are unable to reset your password or remain locked out of your account despite using the NetID Recovery Tool, please reach out to support for further assistance.

University of Wisconsin–Madison Division of Information Technology (DoIT) Help Desk contact details:

• Email: [e-mail]
• Phone: [phone]

Additional Tips for NetID Security

To avoid future lockouts, consider the following:

• Regularly update your password and choose a strong, unique password.
• Ensure your contact information and security questions are up to date in your NetID profile.
• Do not share your password with others and be cautious of phishing attempts.

Resources and Support

For more detailed information on managing your NetID or other IT services, visit the University of Wisconsin–Madison Division of Information Technology website at https://netid.wisc.edu

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