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Shipping Options & Timelines
Title: Shipping Timelines — Standard and ExpressSummary: We offer two shipping options so you can choose the speed that fits your needs:Standard Shipping: 5–7 business daysExpress Shipping: 2–3 bus...
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IT Support Availability During University Breaks and Campus Closures
IntroductionAt the University of Wisconsin–Madison, the Division of Information Technology (DoIT) remains committed to providing continuous IT support to students, faculty, and staff, even during u...
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Resetting NetID Password and Locked Account Recovery
IntroductionIntroductionIf you forget your University of Wisconsin–Madison NetID password or become locked out of your account, this guide will help you securely reset your password and regain acce...
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Getting Help with Software Compatibility Issues on University-Provided Computers
If you experience software compatibility issues on university-provided computers at the University of Wisconsin–Madison, this guide will help you understand how to address these problems efficientl...
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Connecting a Personal Printer to UW–Madison's Wi-Fi Network
How to Request IT Support for Hardware or Software Issues at University of Wisconsin–MadisonIntroductionIf you are a student, faculty member, or staff at the University of Wisconsin–Madison facing ...
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Setting Up and Configuring Multi-Factor Authentication (MFA)
IntroductionIntroductionEnhance the security of your University of Wisconsin–Madison NetID account by setting up multi-factor authentication (MFA). This guide provides step-by-step instructions to ...
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Troubleshooting Slow or Freezing University-Provided Laptops
IntroductionIntroductionIf your university-provided laptop is running slowly or freezing, this guide will help you perform initial troubleshooting to improve your device's performance. Following th...
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Secure Disposal and Recycling of Old University-Provided Hardware
IntroductionProperly disposing of or recycling old university-provided hardware is essential to protect sensitive information and comply with environmental regulations at the University of Wisconsi...