IT Support Services

Hardware Support and Troubleshooting

• Troubleshooting Slow or Freezing University-Provided Laptops
• Secure Disposal and Recycling of Old University-Provided Hardware
• Troubleshooting Common Issues with University Monitors and Peripheral Devices

Requesting IT Assistance

• IT Support Availability During University Breaks and Campus Closures
• How to Request IT Support for Hardware or Software Issues at UW–Madison

Software Support and Requests

• Getting Help with Software Compatibility Issues on University-Provided Computers
• Requesting Installation of Specialized Software for Coursework or Research