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Title: Shipping Timelines — Standard and ExpressSummary: We offer two shipping options so you can choose the speed that fits your needs:Standard Shipping: 5–7 business daysExpress Shipping: 2–3 bus...

IntroductionAt the University of Wisconsin–Madison, the Division of Information Technology (DoIT) remains committed to providing continuous IT support to students, faculty, and staff, even during u...

IntroductionIntroductionIf you forget your University of Wisconsin–Madison NetID password or become locked out of your account, this guide will help you securely reset your password and regain acce...

If you experience software compatibility issues on university-provided computers at the University of Wisconsin–Madison, this guide will help you understand how to address these problems efficientl...

How to Request IT Support for Hardware or Software Issues at University of Wisconsin–MadisonIntroductionIf you are a student, faculty member, or staff at the University of Wisconsin–Madison facing ...

IntroductionIntroductionEnhance the security of your University of Wisconsin–Madison NetID account by setting up multi-factor authentication (MFA). This guide provides step-by-step instructions to ...

IntroductionIntroductionIf your university-provided laptop is running slowly or freezing, this guide will help you perform initial troubleshooting to improve your device's performance. Following th...

IntroductionProperly disposing of or recycling old university-provided hardware is essential to protect sensitive information and comply with environmental regulations at the University of Wisconsi...

IntroductionIntroductionThis guide explains how University of Wisconsin–Madison students, faculty, and staff can connect to and troubleshoot university-provided printers effectively. Following thes...

IntroductionIntroductionIf you need specialized software installed to support your coursework or research at the University of Wisconsin–Madison, this guide explains how to submit your installation...